Outlook Syllabus

Course Duration 6h 28m

  • Parts of the Outlook 2007 course are available for free - register here.
  • The entire course is available to paying customers.

Session 1: Introduction to Outlook 2007

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1.01 Introduction 0:01:23 0:01:23
1.02 Using Setup Wizard to set up a Primary E-mail Account 0:03:57 0:03:57
1.03 Different Types of E-mail Accounts
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0:04:11
1.04 Adding an Additional Email Account
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0:03:29
1.05 Create Additional Outlook 2007 Profiles
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0:02:34
1.06 View the Outlook 2007 Workspace 0:03:19 0:03:19
0:12:50 0:18:53

Session 2: Customising Outlook

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2.01 Introduction 0:00:49 0:00:49
2.02 Organize the Workspace 0:03:22 0:03:22
2.03 Add and Remove Toolbar Buttons
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0:04:49
2.04 Customizing Settings
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0:04:35
0:13:35 0:13:35

Session 3: Outlook Interface

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3.01 Introduction 0:01:01 0:01:01
3.02 Navigating Outlook 0:08:13 0:08:13
3.03 Information and Reading Panes 0:03:59 0:03:59
3.04 To-Do Bar 0:02:00 0:02:00
0:15:13 0:15:13

Session 4: Creating E-mail

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4.01 Introduction 0:01:00 0:01:00
4.02 Creating Messages 0:02:59 0:02:59
4.03 Addressing the Message 0:05:09 0:05:09
4.04 E-mail Options 0:02:11 0:02:11
4.05 Delivery Options
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0:04:55
0:16:14 0:16:14

Session 5: Setting E-mail Defaults

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5.01 Introduction 0:00:55 0:00:55
5.02 E-mail Settings 0:04:13 0:04:13
5.03 Mail Format 0:02:30 0:02:30
5.04 Themes and Fonts
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0:03:25
5.05 Creating E-mail Signatures
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0:04:50
5.06 Creating Multiple Signatures
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0:02:31
0:11:03 0:18:24

Session 6: E-mail Extras

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6.01 Introduction 0:01:34 0:01:34
6.02 Formatting 0:04:37 0:04:37
6.03 Voting Buttons
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0:01:44
6.04 Attachments 0:03:03 0:03:03
6.05 Importance and Sensitivity
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0:04:34
6.06 Spell Check 0:01:40 0:01:40
6.07 Saving a Draft 0:02:28 0:02:28
0:13:22 0:19:40

Session 7: Receiving E-mail

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7.01 Introduction 0:01:21 0:01:21
7.02 Replying to Messages 0:03:43 0:03:43
7.03 Forwarding Messages 0:02:10 0:02:10
7.04 Receiving Attachments 0:02:02 0:02:02
7.05 Sent Items 0:02:59 0:02:59
7.06 Recall and Resend Messages
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0:04:09
7.07 Voting
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0:02:13
7.08 Vote Tally
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0:01:23
0:12:15 0:20:00

Session 8: Hyperlinks and Quick Parts

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8.01 Introduction 0:01:05 0:01:05
8.02 Using Hyperlinks
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0:03:45
8.03 Bookmark Hyperlinks
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0:03:17
8.04 Using Quick Parts
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0:02:40
0:01:05 0:10:47

Session 9: Configuring Outlook 2007

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9.01 Introduction 0:01:11 0:01:11
9.02 Creating Rules and Storing Messages
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0:06:31
9.03 Advanced E-mail Options
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0:04:45
9.04 Record Information in the Journal
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0:05:10
0:06:21 0:17:37

Session 10: Securing E-mail

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10.01 Introduction 0:00:50 0:00:50
10.02 Digital Signatures
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0:04:00
10.03 Encrypting Messages
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0:03:20
10.04 The Trust Center
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0:05:38
0:00:50 0:13:58

Session 11: Changing Views

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11.01 Introduction 0:00:46 0:00:46
11.02 Sorting 0:03:32 0:03:32
11.03 Fields
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0:02:03
11.04 Customizing Views
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0:06:30
0:06:21 0:12:51

Session 12: Organizing Information

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12.01 Introduction 0:01:03 0:01:03
12.02 Organizing with Categories
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0:03:24
12.03 Quick Click
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0:01:52
12.04 Organizing with Flags
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0:02:19
12.05 Custom Flags
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0:02:40
0:01:03 0:11:41

Session 13: Sharing Information

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13.01 Introduction 0:00:39 0:00:39
13.02 Share Folders (Contacts, Email, Tasks etc)
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0:02:21
13.03 Access Shared Folders
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0:01:44
0:00:39 0:04:44

Session 14: Customizing Folders

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14.01 Introduction 0:01:03 0:01:03
14.02 Folder Settings 0:04:48 0:04:48
14.03 Deleting Items 0:01:49 0:01:49
14.04 Creating Folders 0:03:07 0:03:07
14.05 Organizing Folders
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0:03:02
14.06 Recover Deleted Items
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0:01:55
14.07 Saving in Different File Types
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0:03:00
14.08 Creating a Personal Folder Set
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0:03:40
14.09 Personal Folder Properties
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0:03:34
0:15:44 0:25:58

Session 15: Rules and Alerts

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15.01 Introduction 0:01:01 0:01:01
15.02 Automated Features
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0:03:54
15.03 Rules
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0:06:32
15.04 Alerts
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0:03:28
15.05 Ordering Rules
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0:02:34
0:01:01 0:17:29

Session 16: Archiving

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16.01 Introduction 0:00:48 0:00:48
16.02 Activating Archiving 0:02:15 0:02:15
16.03 AutoArchive Settings
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0:04:04
16.04 Manual Archiving
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0:02:45
0:09:52 0:09:52

Session 17: Searching

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17.01 Introduction 0:00:55 0:00:55
17.02 Search Options 0:02:12 0:02:12
17.03 Simple Searches 0:01:05 0:01:05
17.04 Query Searches
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0:01:37
17.05 Using Search Folders
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0:01:20
17.06 Category Searches
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0:01:38
17.07 Custom Search Folders
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0:04:51
0:04:12 0:13:38

Session 18: Contact Basics

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18.01 Introduction 0:00:46 0:00:46
18.02 Creating Contacts 0:06:08 0:06:08
18.03 Modifying Contacts 0:00:42 0:00:42
18.04 Adding Contacts
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0:06:08
18.05 Contact Views
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0:02:52
0:16:36 0:16:36

Session 19: Advanced Contacts

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19.01 Introduction 0:00:42 0:00:42
19.02 Business Card Options
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0:06:32
19.03 Distribution Lists
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0:03:53
19.04 Secondary Address Books
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0:01:59
0:00:42 0:13:06

Session 20: Calendars and Scheduling

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20.01 Introduction 0:00:40 0:00:40
20.02 Calendar Views and Entries 0:05:51 0:05:51
20.03 Creating Appointments 0:03:45 0:03:45
20.04 Creating Events
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0:02:29
20.05 Recurring Events
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0:03:29
20.06 Creating Events from E-mail
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0:01:45
0:12:45 0:17:59

Session 21: Calendar Defaults and Permissions

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21.01 Introduction 0:00:39 0:00:39
21.02 Calendar Settings
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0:09:31
21.03 Assigning Delegate Permissions
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0:04:06
21.04 Viewing Other People's Calendars
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0:01:23
0:00:39 0:15:39

Session 22: Collaboration

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22.01 Introduction 0:00:47 0:00:47
22.02 Group Calendars
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0:03:12
22.03 Send a Calendar via E-mail
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0:03:09
22.04 Publish Calendars Online
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0:03:49
0:00:47 0:10:57

Session 23: Meetings

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23.01 Introduction 0:00:48 0:00:48
23.02 Scheduling Meetings
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0:04:54
23.03 Responding to Requests
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0:02:23
23.04 Tracking Responses
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0:01:12
23.05 Recurring Meetings
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0:03:27
23.06 Proposing New Meeting Times
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0:01:38
0:05:42 0:14:22

Session 24: Tasks and Journal

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24.01 Introduction 0:01:03 0:01:03
24.02 Creating Tasks
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0:02:52
24.03 Assigning Tasks
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0:02:24
24.04 Recurring Tasks
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0:03:10
24.05 Responding to Assigned Tasks
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0:03:02
24.06 Task Views
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0:03:53
24.07 Tracking with the Journal
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0:03:13
0:03:55 0:19:37

Session 25: Working with Notes

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25.01 Introduction 0:00:53 0:00:53
25.02 Record Information in Notes
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0:01:39
25.03 Sharing and Saving Notes
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0:01:18
25.04 Link to a Note
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0:01:17
0:02:32 0:05:07

Session 26: Working with Remote Connections

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26.01 Introduction 0:01:12 0:01:12
26.02 Connect to a Server from a Remote Location
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0:03:38
26.03 Cached Exchange Mode
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0:02:28
26.04 View Contacts While Offline
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0:01:31
26.05 Configure the Out of Office Functionality
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0:05:51
0:01:12 0:14:40

Course Duration 9h 27m

  • Parts of the Outlook 2010 course are available for free - register here.
  • The entire course is available to paying customers.

Session 1: Setting Up E-mail

Free Premium
1.01 Types of E-mail Accounts 0:02:27 0:02:27
1.02 Adding additional E-mail accounts 0:09:41 0:09:41
1.03 Setting up POP
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0:09:13
1.04 Setting up IMAP using Gmail
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0:06:11
1.05 Creating profiles 0:05:49 0:05:49
0:17:57 0:33:21

Session 2: Outlook 2010 Workspace

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2.01 The Outlook Interface 0:05:07 0:05:07
2.02 Introduction to the new Backstage Area 0:05:46 0:05:46
2.03 Use the Ribbons and the Quick Access Toolbar 0:04:23 0:04:23
0:15:16 0:15:16

Session 3: Creating E-mail

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3.01 Creating and Sending New Messages 0:08:29 0:08:29
3.02 Sent Items 0:03:17 0:03:17
3.03 Resend a Message 0:02:54 0:02:54
3.04 Create and Use Signatures
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0:05:16
3.05 Multiple E-mail Accounts
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0:04:31
0:14:40 0:24:27

Session 4: E-mail Formatting

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4.01 Insert Tab Options
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0:08:52
4.02 Quick Parts
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0:06:01
4.03 Themes and Stationery
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0:06:20
4.04 Formatting Options
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0:07:22
0:00:00 0:28:35

Session 5: Receiving E-mail

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5.01 Replying and Forwarding 0:04:02 0:04:02
5.02 Preview, Open and Save Attachments 0:03:26 0:03:26
5.03 Mark an Item as Read or Unread 0:03:07 0:03:07
5.04 Printing E-mail 0:03:25 0:03:25
5.05 Deleting E-mail 0:03:31 0:03:31
0:17:31 0:17:31

Session 6: E-mail Extras

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6.01 Configuring Options - Notifications, Replies and Forward
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0:06:29
6.02 Customize Save, Send and AutoCorrect
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0:10:39
6.03 Read Receipts
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0:05:19
6.04 Automatic Replies
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0:05:19
6.05 Recall a Message
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0:03:33
6.06 Create and Use Voting Buttons
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0:03:33
0:00:00 0:36:12

Session 7: Customizing Outlook

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7.01 Customize the Ribbon and Quick Access Toolbar
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0:06:03
7.02 Using the Conversation View
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0:06:34
7.03 Arrange Inbox Columns and Fields
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0:06:57
7.04 Customize the To-Do Bar
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0:07:10
7.05 Customize the Navigation Pane
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0:05:20
0:00:00 0:36:51

Session 8: Organizing and Finding E-mail

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8.01 Working With Folders 0:06:58 0:06:58
8.02 Arranging and Grouping E-mail 0:04:47 0:04:47
8.03 Setting rules to handle incoming E-mail
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0:09:39
8.04 Sorting messages
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0:05:15
8.05 Filter Messages
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0:07:35
8.06 Flagging and Categorizing Messages
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0:10:03
8.07 Searching for Messages
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0:09:24
8.08 Customize Search Options
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0:06:05
0:11:45 0:59:46

Session 9: SPAM

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9.01 Managing SPAM 0:05:46 0:05:46
9.02 Setting up Protection Levels 0:05:40 0:05:40
9.03 Sending SPAM to the Trash Pile
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0:04:05
9.04 Recovering Messages From the SPAM Folder
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0:03:48
9.05 Safe and Blocked Senders
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0:08:31
0:11:26 0:27:50

Session 10: Calendar

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10.01 Introduction and Customizing 0:08:58 0:08:58
10.02 Creating Appointments 0:13:21 0:13:21
10.03 Creating Meetings
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0:09:19
10.04 Creating and Working With Multiple Calendars
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0:09:09
10.05 Resource Scheduling
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0:04:15
10.06 Print and E-mail the Calendar
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0:05:10
10.07 Publish Calendars Online
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0:10:45
10.08 Create Calendar Groups
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0:03:17
0:22:19 1:04:14

Session 11: Customizing the Calendar

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11.01 Customizing Views
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0:05:44
11.02 Calendar Options
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0:13:06
0:00:00 0:18:50

Session 12: Contacts

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12.01 Adding, Editing and Deleting Contacts 0:08:39 0:08:39
12.02 The Address Book 0:03:13 0:03:13
12.03 Viewing Contacts 0:09:52 0:09:52
12.04 Working With Contacts
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0:09:48
12.05 Working With Business Cards
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0:06:35
12.06 Creating Contact Folders
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0:04:18
12.07 Creating Contact Groups
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0:05:54
12.08 Sharing My Contacts (Exchange)
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0:05:44
12.09 Printing the Contact List
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0:03:16
12.10 Importing and Exporting Contacts
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0:09:02
0:21:44 1:06:21

Session 13: Tasks

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13.01 Introduction 0:02:18 0:02:18
13.02 Create, Edit and Assign a Task 0:09:34 0:09:34
13.03 Create a Recurring Task
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0:05:21
13.04 Reply to a Task Request
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0:05:30
13.05 Task Updates
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0:06:17
13.06 Sorting Tasks
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0:05:12
13.07 Print a Task
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0:03:52
13.08 Task Options
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0:04:31
13.09 Change Tasks Views
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0:07:27
0:11:52 0:50:02

Session 14: Notes and Journal

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14.01 Creating and Editing Notes 0:05:07 0:05:07
14.02 What is the Journal 0:08:35 0:08:35
14.03 Create a Journal Entry 0:05:45 0:05:45
14.04 Customizing Views
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0:05:19
0:19:27 0:24:46

Session 15: Additional Features

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15.01 Locating Public Folders
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0:04:28
15.02 RSS Feeds
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0:12:37
15.03 Outlook Social Connector
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0:09:05
0:00:00 0:26:10

Session 16: Working Faster

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16.01 Using Drag and Drop 0:05:57 0:05:57
16.02 Shortcut Keys 0:05:07 0:05:07
16.03 Empty Your Deleted Items Folders
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0:02:49
16.04 Archiving and Auto Archive
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0:09:23
16.05 Run a Mailbox Cleanup
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0:08:17
16.06 Backup
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0:05:18
0:11:04 0:36:51

Course Duration 8h 02m

  • Parts of the Outlook 2013 course are available for free - register here.
  • The entire course is available to paying customers.

Session 1: Setting Up E-mail

Free Premium
1.01 Types of E-mail Accounts 0:05:03 0:05:03
1.02 Setting up POP 0:07:08 0:07:08
1.03 Setting up an Exchange account
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0:05:17
1.04 Setting up IMAP using Gmail
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0:08:38
1.05 Creating profiles 0:03:56 0:03:56
0:16:07 0:30:02

Session 2: Outlook 2013 Workspace

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2.01 The Outlook Interface 0:06:43 0:06:43
2.02 Backstage Area 0:08:05 0:08:05
2.03 Ribbons and the Quick Access Toolbar 0:06:22 0:06:22
0:21:10 0:21:10

Session 3: Creating E-mail

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3.01 Creating and Sending New Messages 0:08:57 0:08:57
3.02 Sent Items 0:02:51 0:02:51
3.03 Resend a Message 0:04:50 0:04:50
3.04 Create and Use Signatures
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0:07:22
0:16:38 0:24:00

Session 4: E-mail Formatting

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4.01 Insert Tab Options
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0:13:22
4.02 Quick Parts
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0:04:04
4.03 Themes and Stationery
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0:05:32
4.04 Formatting Options
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0:09:31
0:00:00 0:32:29

Session 5: Receiving E-mail

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5.01 Replying and Forwarding 0:05:32 0:05:32
5.02 Preview, Open and Save Attachments 0:03:32 0:03:32
5.03 Mark an Item as Read or Unread 0:02:00 0:02:00
5.04 Printing E-mail 0:05:02 0:05:02
5.05 Deleting E-mail 0:05:03 0:05:03
0:21:09 0:21:09

Session 6: E-mail Extras

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6.01 Configuring Options - Notifications, Replies and Forward
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0:07:35
6.02 Customize Save, Send and AutoCorrect
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0:13:43
6.03 Read Receipts
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0:03:52
6.04 Automatic Replies
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0:06:23
6.05 Recall a Message
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0:06:17
6.06 Create and Use Voting Buttons
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0:04:38
6.07 RSS Feeds
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0:10:31
0:00:00 0:52:59

Session 7: Customizing Outlook

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7.01 Customize the Interface
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0:13:30
7.02 Using the Conversation View
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0:03:30
7.03 Arrange Inbox Columns and Fields
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0:08:40
7.04 Customize the Sneak Peek
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0:03:25
0:00:00 0:29:05

Session 8: Organizing and Finding E-mail

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8.01 Working With Folders 0:09:37 0:09:37
8.02 Arranging and Grouping E-mail 0:03:04 0:03:04
8.03 Setting rules to handle incoming E-mail
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0:07:44
8.04 Sorting messages
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0:03:59
8.05 Filter Messages
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0:07:44
8.06 Flagging and Categorizing Messages
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0:11:23
8.07 Searching for Messages
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0:07:18
8.08 Customize Search Options
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0:04:25
0:12:41 0:55:14

Session 9: SPAM

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9.01 Managing SPAM and Setting Protection Levels 0:05:01 0:05:01
9.03 Sending SPAM to the Trash Pile 0:03:57 0:03:57
9.04 Recovering Messages From the SPAM Folder
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0:02:45
9.05 Safe and Blocked Senders
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0:04:01
0:08:58 0:15:44

Session 10: Calendar

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10.01 Introduction and Customizing 0:04:37 0:04:37
10.02 Creating Appointments 0:08:12 0:08:12
10.03 Creating Meetings
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0:09:06
10.04 Creating and Working With Multiple Calendars
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0:11:30
10.05 Resource Scheduling - Room Finder
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0:02:26
10.06 Print and E-mail the Calendar
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0:04:46
10.07 Publish Calendars Online
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0:04:49
10.08 Create Calendar Groups
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0:02:06
10.09 The Weather Bar
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0:01:59
0:12:49 0:49:31

Session 11: Customizing the Calendar

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11.01 Customizing Views
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0:03:50
11.02 Calendar Options
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0:09:09
0:00:00 0:12:59

Session 12: Contacts

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12.01 Adding, Editing and Deleting Contacts 0:07:11 0:07:11
12.02 The Address Book 0:03:24 0:03:24
12.03 Viewing Contacts 0:09:20 0:09:20
12.04 Working With Contacts
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0:04:22
12.05 Working With Business Cards
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0:05:02
12.06 Creating Contact Folders
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0:05:43
12.07 Creating Contact Groups
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0:04:07
12.08 Sharing My Contacts (Exchange)
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0:04:03
12.09 Printing the Contact List
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0:04:48
12.10 Importing Contacts
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0:10:27
12.11 Exporting Contacts
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0:05:22
12.12 Outlook Social Connector
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0:04:52
0:19:55 1:08:41

Session 13: Tasks

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13.01 Introduction 0:01:30 0:01:30
13.02 Create, Edit and Assign a Task 0:03:49 0:03:49
13.03 Create a Recurring Task
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0:05:51
13.04 Reply to a Task Request
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0:03:29
13.05 Task Updates
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0:02:33
13.06 Sorting Tasks
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0:01:56
13.07 Print a Task
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0:03:06
13.08 Task Options
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0:04:10
13.09 Change Tasks Views
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0:08:16
13.10 Creating and Editing Notes
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0:04:52
0:05:19 0:39:32

Session 14: Working Faster

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14.01 Using Drag and Drop 0:09:51 0:09:51
14.02 Shortcut Keys 0:04:04 0:04:04
14.03 Empty Your Deleted Items Folders 0:01:54 0:01:54
14.04 Archiving and Auto Archive
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0:07:49
14.05 Run a Mailbox Cleanup
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0:04:06
14.06 Backup
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0:02:27
0:15:49 0:30:11

Course Duration 8h 14m

  • Parts of the Outlook 2016 course are available for free - register here.
  • The entire course is available to paying customers.

Session 1: Setting Up E-mail 0:34:20

1.01 Types of E-mail Accounts 0:04:28
1.02 Setting Up POP [using Gmail as example] 0:10:52
1.03 Setting Up an Exchange Account 0:03:55
1.04 Setting Up IMAP Using Gmail 0:09:23
1.05 Creating Profiles 0:05:42

Session 2: Outlook 2016 Workspace 0:21:15

2.01 The Outlook Interface 0:10:06
2.02 Backstage Area 0:05:11
2.03 Use the Ribbons and the Quick Access Toolbar 0:05:58

Session 3: Creating E-mail 0:30:52

3.01 Creating and Sending New Messages 0:07:55
3.02 Attachments 0:09:38
3.03 Sent Items 0:03:45
3.04 Resend a Message 0:03:09
3.05 Create and Use Signatures 0:06:25

Session 4: E-mail Formatting 0:24:27

4.01 Insert Tab Options 0:06:18
4.02 Quick Parts 0:03:42
4.03 Themes and Stationery 0:07:14
4.04 Formatting Options 0:07:13

Session 5: Receiving E-mail 0:25:22

5.01 Replying and Forwarding 0:06:18
5.02 Preview, Open and Save Attachments 0:03:42
5.03 Mark an Item as Read or Unread 0:02:19
5.04 Printing E-mail 0:04:41
5.05 Deleting E-mail 0:08:22

Session 6: E-mail Extras 00:41:37

6.01 Configuring Options – Notifications, Replies and Forward 00:08:40
6.02 Customize Save, Send and AutoCorrect 00:12:55
6.03 Read Receipts [must be supported by receiving client] 00:05:29
6.04 Automatic Replies (Out of Office) (Exchange) 00:04:40
6.05 Recall a Message (requires Exchange) 00:05:27
6.06 Create and Use Voting Buttons 00:04:26

Session 7: Customizing Outlook 00:27:56

7.01 Customizing the Interface 00:10:34
7.02 Using the Conversation View 00:04:00
7.03 Arranging Inbox Columns and Fields 00:07:59
7.04 Customize the Sneak Peek 00:05:23

Session 8: Organizing and Finding E-mail 00:55:16

8.01 Working with Folders 00:08:17
8.02 Arranging and Grouping E-mail 00:02:20
8.03 Setting Rules to Handle Incoming E-mail 00:08:39
8.04 Sorting Messages 00:04:38
8.05 Filter Messages 00:06:36
8.06 Flagging and Categorizing Messages 00:07:49
8.07 Searching for Messages, Search by Conversation or Sender 00:03:22
8.08 Customize Search Options 00:05:26
8.09 Using Conditional Formatting To Change Font and Colour 00:05:01
8.10 Clutter 00:03:08

Session 9: SPAM 00:14:51

9.01 Managing SPAM and Setting Protection Levels 00:04:05
9.02 Sending SPAM to the Trash Pile 00:02:38
9.03 Recovering Messages from the SPAM Folder 00:01:50
9.04 Safe and Blocked Senders 00:06:18

Session 10: Groups 00:21:08

10.01 Creating Groups 00:04:41
10.02 Joining and Leaving a Group 00:04:31
10.03 Conversations 00:05:23
10.04 Sharing Group Files 00:03:00
10.05 Scheduling a Meeting on a Group Calendar 00:03:33

Session 11: Calendar 00:51:07

11.01 Introduction and Customizing 00:07:14
11.02 Creating Appointments 00:07:58
11.03 Creating Meetings 00:07:19
11.04 Creating and Working With Multiple Calendars 00:07:54
11.05 Resource Scheduling - Room Finder 00:03:47
11.06 Print and E-mail a Calendar 00:08:43
11.07 Publish Calendars Online 00:03:59
11.08 Create Calendar Groups 00:02:14
11.09 Weather Bar 00:01:59

Session 12: Customizing the Calendar 00:13:58

12.01 Customizing Views 00:04:01
12.02 Calendar Options 00:09:57

Session 13: Contacts 00:57:01

13.01 Adding, Editing and Deleting Contacts 00:07:46
13.02 The Address Book, Creating Additional Address Books 00:02:48
13.03 Viewing Contacts 00:04:34
13.04 Working with Contacts 00:04:06
13.05 Working with Business Cards 00:04:17
13.06 Creating Contact Folders 00:04:13
13.07 Creating Contact Groups 00:04:58
13.08 Sharing My Contacts (Exchange) 00:05:32
13.10 Importing Contacts 00:07:42
13.11 Exporting Contacts 00:05:33

Session 14: Task and Notes 00:43:46

14.01 Introduction 00:01:52
14.02 Create, Edit and Assign a Task 00:07:51
14.03 Create a Recurring Task 00:03:42
14.04 Reply to a Task Request 00:03:43
14.05 Task Updates 00:04:03
14.06 Sort Tasks 00:03:29
14.07 Print a Task 00:03:29
14.08 Task Options 00:04:56
14.09 Change Tasks Views 00:06:50
14.10 Creating and Editing Notes 00:03:51

Session 15: Working Faster 00:31:43

15.01 Using Drag and Drop 00:09:08
15.02 Shortcut Keys 00:05:11
15.03 Empty Your Deleted Items Folder 00:03:00
15.04 Archiving and Auto Archive 00:07:25
15.05 Run a Mailbox Cleanup 00:06:59

Course Duration 3h 42m

  • Parts of this course are available for free - register here.
  • The entire course is available to paying customers.

1. Setting Up E-mail 0:14:55

1.01 Types of E-mail Accounts 0:02:25
1.02 Setting Up POP [using Gmail as example] 0:04:07
1.03 Setting Up an Exchange Account 0:01:05
1.04 Setting Up IMAP Using Gmail 0:04:09
1.05 Creating Profiles 0:03:09

2. Outlook Workspace 0:15:53

2.01 The Outlook Interface 0:06:27
2.02 Backstage Area 0:04:05
2.03 Ribbons and the Quick Access Toolbar 0:04:36

3. Creating E-mail 0:15:11

3.01 Creating and Sending New Messages 0:04:43
3.02 Attachments 0:04:16
3.03 Sent Items 0:01:21
3.04 Resend a Message 0:02:21
3.05 Create and Use Signatures 0:02:30

4. E-mail Formatting 0:21:37

4.01 Insert Tab Options 0:07:52
4.02 Quick Parts 0:03:15
4.03 Themes and Stationery 0:04:36
4.04 Formatting Options 0:05:54

5. Receiving E-mail 0:12:38

5.01 Replying and Forwarding 0:02:58
5.02 Preview, Open and Save Attachments 0:01:43
5.03 Mark an Item as Read or Unread 0:01:57
5.04 Printing E-mail 0:01:40
5.05 Deleting E-mail 0:04:20

6. E-mail Extras 00:22:14

6.01 Configuring Options – Notifications, Replies and Forward 00:04:45
6.02 Customize Save, Send and AutoCorrect 00:08:36
6.03 Read Receipts [must be supported by receiving client] 00:03:43
6.04 Automatic Replies (Out of Office) (Exchange) 00:02:39
6.05 Recall a Message (requires Exchange) 00:02:31

7. Customizing Outlook 00:08:14

7.01 Customizing the Interface 00:04:09
7.02 Using the Conversation View 00:01:38
7.03 Arranging Inbox Columns and Fields 00:02:27

8. Organizing and Finding E-mail 00:21:33

8.01 Working with Folders 00:04:36
8.02 Arranging and Grouping E-mail 00:01:51
8.03 Setting Rules to Handle Incoming E-mail 00:02:35
8.04 Sorting Messages 00:01:41
8.05 Filter Messages 00:02:09
8.06 Flagging and Categorizing Messages 00:02:37
8.07 Searching for Messages 00:01:42
8.08 Customize Search Options 00:02:23
8.09 Using Conditional Formatting 00:01:59

9. SPAM 00:09:10

9.01 Managing SPAM and Setting Protection Levels 00:02:32
9.02 Permanently Deleting SPAM 00:01:31
9.03 Recovering Messages from the SPAM Folder 00:01:23
9.04 Safe and Blocked Senders 00:03:44

10. Calendar 00:22:09

10.01 Introduction and Customizing 00:03:27
10.02 Creating Appointments 00:02:18
10.03 Creating Meetings 00:02:19
10.04 Creating and Working With Multiple Calendars 00:03:57
10.05 Resource Scheduling - Room Finder 00:02:14
10.06 Print and E-mail a Calendar 00:03:39
10.07 Publish Calendars Online 00:02:25
10.08 Create Calendar Groups 00:01:50

11. Customizing the Calendar 00:07:10

11.01 Customizing Views 00:01:18
11.02 Calendar Options 00:05:52

12. Contacts 00:21:29

12.01 Adding, Editing and Deleting Contacts 00:02:46
12.02 The Address Book, Creating Additional Address Books 00:01:16
12.03 Viewing Contacts 00:01:56
12.04 Working with Contacts 00:01:10
12.05 Working with Business Cards 00:02:16
12.06 Creating Contact Folders 00:01:21
12.07 Creating Contact Groups 00:01:34
12.08 Sharing My Contacts (Exchange) 00:01:53
12.09 Printing the Contacts List 00:01:03
12.10 Importing Contacts 00:04:47
12.11 Exporting Contacts 00:01:27

13. Task and Notes 00:17:26

13.01 Introduction 00:00:56
13.02 Create, Edit and Assign a Task 00:02:22
13.03 Create a Recurring Task 00:01:10
13.04 Reply to a Task Request 00:01:14
13.05 Task Updates 00:01:39
13.06 Sort Tasks 00:01:16
13.07 Print a Task 00:01:52
13.08 Task Options 00:02:11
13.09 Change Tasks Views 00:03:30
13.10 Creating and Editing Notes 00:01:16

14. Working Faster 00:12:10

14.01 Using Drag and Drop 00:02:54
14.02 Shortcut Keys 00:02:07
14.03 Empty Your Deleted Items Folder 00:01:17
14.04 Archiving and Auto Archive 00:01:38
14.05 Run a Mailbox Cleanup 00:02:04
14.06 Backup 00:02:10